We are looking for an experienced Senior Product Owner to lead the strategy, innovation, and end-to-end lifecycle of our telecom product portfolio. This role plays a critical part in driving revenue growth, enhancing customer experience, and strengthening market differentiation across our services.

Operating at a senior strategic level, the Senior Product Owner identifies new market opportunities, shapes long-term product roadmaps, and ensures the successful delivery of high-impact propositions. The role oversees the performance of multiple product lines, leads and develops a team of Product Owners or Product Specialists, and works closely with senior stakeholders to align product vision, commercial priorities, and customer needs.

Key responsibilities

• Define, evolve, and communicate the long-term product strategy across services, ensuring alignment with commercial objectives and competitive positioning.
• Identify new market opportunities and drive innovation through the development of new product lines or the evolution of existing ones.
• Lead portfolio planning, prioritisation, and investment decisions based on customer insights, market dynamics, and return on investment.
• Oversee the full lifecycle of multiple products, from concept and development to launch, optimisation, and retirement.
• Ensure products consistently deliver strong customer value, excellent customer experience, and sustainable commercial performance.
• Collaborate closely with Technology, Legal, Regulatory, Finance, and other stakeholders to ensure feasibility, compliance, and timely delivery.
• Track and analyse portfolio-level performance, including revenues, ARPU, churn, and ROI.
• Provide strategic recommendations on pricing, promotions, product upgrades, and profitability improvement initiatives.
• Oversee reporting for senior leadership and contribute to business planning, forecasting, and strategic reviews.
• Guide the development of CRM and customer engagement initiatives focused on acquisition, retention, upsell, and lifetime value.
• Monitor the competitive landscape, emerging technologies, and market trends to maintain market relevance and differentiation.
• Use data, analytics, and customer research to identify unmet needs and develop insight-driven propositions.
• Oversee customer journeys across digital and physical touchpoints, ensuring optimisation of value, satisfaction, and consistency.
• Lead cross-functional go-to-market execution, including proposition definition, pricing, positioning, and launch activities.
• Ensure Sales and Customer Care teams are fully equipped with training, materials, and clear positioning to support successful adoption.
• Act as a senior point of alignment between Marketing, Sales, Technology, Customer Experience, and Finance.
• Represent product strategy, roadmap, and performance in senior leadership forums.
• Lead, mentor, and develop a team of Product Owners or Product Specialists, setting clear objectives and fostering a culture of innovation, collaboration, and accountability.
• Provide guidance and best practices on product methodologies, roadmap planning, and customer-centric thinking across the product team.

What we are looking for

• Bachelor’s degree in Marketing, Business, Telecommunications, or a related field.
• Strong strategic thinking and decision-making capabilities.
• Excellent communication and executive-level presentation skills.
• Proven stakeholder management and negotiation skills.
• 5+ years of experience in product management, marketing, business development, or related commercial roles.
• Solid understanding of telecom technologies, including mobile, fixed, and digital services.
• Experience managing complex product portfolios and leading cross-functional initiatives.
• Previous experience within the telecom or technology industry is strongly preferred.
• Strong expertise in product lifecycle management and roadmap planning.
• Experience in customer journey mapping across digital and physical touchpoints.
• Understanding of budgeting, pricing models, and commercial frameworks.
• Demonstrated leadership and team development capabilities.
• Ability to operate effectively in high-pressure environments while managing competing priorities.

Remuneration and Benefits:

• Competitive salary package, including a 13th salary
• Performance-based Bonus
• 21 to 25 days of annual leave
• Free Medical Insurance
• Provident Fund
• Complimentary telecom services
• Training and Development through online platforms and on-the-job training

If you are interested in this vacancy, please visit Cablenet’s website and submit your CV by January 22^nd, 2026. All applications will be handled with complete confidentiality.