At XF Solutions Ltd., we don’t just connect talent — we power the teams that drive the future of Fintech and Forex. As a boutique recruitment agency with a sharp industry focus, we partner with cutting-edge companies and top-tier professionals across the globe.
We are currently seeking experienced Retention Agents to join a leading global Forex company. This is a fantastic opportunity to work in a dynamic, fast-paced environment where your communication skills and sales expertise will play a crucial role in driving client retention and contributing to the company’s ongoing growth.
Your Role:
• Manage and grow a portfolio of UK-based clients
• Proactively retain existing clients and onboard new ones
• Identify sales opportunities and convert leads into loyal clients
• Consistently meet or exceed individual sales targets
• Work closely with the marketing team on sales campaigns and strategies
• Monitor market trends and customer feedback to suggest improvements
• Keep CRM systems updated with accurate client interactions
What We’re Looking For:
• Minimum 1 years of experience in a Retention position at a Forex company
• Demonstrated ability to meet KPIs and build long-term client relationships
• Solid knowledge of financial markets and trading products
• Excellent English communication, negotiation, and interpersonal skills
• Self-motivated, confident, and performance-driven
• A bachelor’s degree is a plus but not mandatory
About the Company:
An international brokerage firm offering diverse investment opportunities across:
• Forex,Stocks,Indices,Commodities,Cryptocurrencies
With a commitment to advanced technology, VIP-level customer service, and strict regulatory compliance, this company is known for its innovative approach and strong client loyalty.
What’s on Offer:
• Competitive salary package: Base + performance commissions
• Growth and development opportunities within a global company
• Supportive, family-like work culture
• Employee perks including:
• Multisport card & private health insurance
• Weekly catering
• Team-building events
• Inclusive and dynamic workplace environment
If you’re ready to take your retention career to the next level and work with a leader in the Forex industry — we want to hear from you!