We are looking for a customer-focused Business Service Delivery Coordinator to join our team in Nicosia. In this role, you will play a key part in managing project timelines and resources while working closely with Sales, Pre-Sales, Engineering, Planning, and Operations teams to ensure solutions are delivered seamlessly and meet customer requirements. If you enjoy working in cross-functional environments, and thrive on delivering a high-quality customer experience, this is your opportunity to make an impact in a competitive market.

Responsibilities: 

• Coordinate the implementation of multi-location and complex solutions for business customers.
• Develop and manage project timelines and resources to ensure seamless service delivery.
• Collaborate with sales, projects and planning, pre-sales, engineering, operations and any other teams to deliver the solutions that meet client specifications. 
• Work with pre-sales and technical teams to configure and customize services for unique business requirements. 
• Identify delivery risks and ad-hoc costs in complex service delivery projects and proactively develop mitigation plans.
• Ensure and be able to report on real-time visibility into the status of multi-location projects.
• Ensure customer needs are fully met upon project completion.
• Act as a liaison between customers and internal teams to ensure smooth communication and service delivery.
• Analyse completed projects to identify areas for improvement in delivery processes. 

Required Qualifications and Skills:

• Bachelor’s or Master’s degree in Computer Science, Engineering, Telecommunications, or a related field.
• Strong understanding of telecommunications services, including voice, data, and cloud solutions.
• Basic knowledge of network technologies (e.g., MPLS, SD-WAN, or VPN) and IT infrastructure is an advantage.
• Excellent communication and interpersonal skills to collaborate with cross-functional teams and clients.
• Proactive approach with the ability to work independently and manage multiple projects simultaneously.
• Excellent knowledge of Greek and English, both written and spoken.

Why Join Us

• Competitive salary package, including a 13th salary
• Performance-based Bonus
• Provident Fund
• Health insurance coverage
• Up to 25 days of annual leave
• Complimentary telecom services

If you are interested in this vacancy, please visit Cablenet’s website and submit your CV by January 11^th, 2026. All applications will be handled with complete confidentiality.